Our Story
Drain Doctor KW started with a simple mission:
👉 Clear drains. Solve problems. Keep it honest.
That’s been our mission from day one.
Drain Doctor KW started with a single van, a passion for helping people, and a strong work ethic rooted in doing things the right way. Over the years, we’ve built a reputation for being the team you call when you want the job done quickly, professionally, and without any runaround.
What began as a solo operation has grown into one of the region’s most dependable names in drain and sewer solutions. Our clients trust us not just because of the results we deliver, but because of how we show up — with integrity, skill, and the right equipment to get the job done right.
We’re known for:
- ✅ Friendly, professional service — always respectful of your time, space, and situation
- ✅ Quick response times — including same-day or next-day appointments when possible
- ✅ Upfront, fair pricing — no surprise charges, no padded quotes, just honest work
- ✅ Top-tier equipment — from high-definition sewer cameras to industrial-grade jetting systems
We’ve helped hundreds of homeowners, businesses, and property managers solve drain problems big and small — from minor sink clogs to full sewer line cleanouts and everything in between. Our experience spans residential, commercial, and even light industrial jobs, with each one handled as if it were our own property on the line.
Our goal is simple:
💧 Keep your drains flowing.
💡 Make the process clear and stress-free.
🧰 Deliver work that speaks for itself.
When you hire Drain Doctor KW, you’re not getting a giant corporation or a rotating cast of technicians — you’re getting a dedicated team that takes pride in doing excellent work and building long-term relationships with the community we live and work in.
Meet the Owner
Additional Information
Hi, I’m Lori, founder of Drain Doctor.
For over 10 years, I’ve dedicated myself to helping people solve the messy, frustrating, and often urgent problems that come with clogged or damaged drains. I’ve built this business on a simple code:
- Show up on time
- Fix it right the first time
- Treat every home or site like it’s my own
When you call us, you're not getting a random tech. You're getting someone who cares, knows what they're doing, and will go the extra mile to make sure your system is flowing properly.
Proudly Serving Our Community
We’re based in Waterloo, Ontario, and serve:
- Kitchener
- Waterloo
- Cambridge
- Guelph
- And all nearby towns and rural properties
Whether it’s your first time calling or your fiftieth, you can expect the same respectful, reliable service — every time.
Let’s Get Your Drains Flowing
Got a clog, slow drain, or mystery pipe problem?
We’re here to help — and we’ll show up fast.
📞 Call us now at (519) 635-6688
